Shipping & Delivery
Shipping Rates
United States & Canada
- Free Shipping on all orders over $50 USD (before tax and discounts)
- Flat Rate Shipping of $5.90 USD for orders under $50
All Other Countries
- Flat Rate International Shipping: $12.99 USD per order, regardless of order size or value
We currently ship to a wide range of international destinations. If you don’t see your country at checkout, feel free to contact us and we’ll do our best to assist you.
Processing & Delivery Time
Order Processing: 1–2 business days
-United States:
Standard Shipping: 3–7 business days
-Canada:
Standard Shipping: 4–9 business days, depending on region and customs clearance
-International (outside U.S. & Canada):
Standard International Shipping: 7–15 business days
Once your order has been shipped, you’ll receive a shipping confirmation email with your tracking number.
Please note that delays may occur due to customs inspections or local delivery conditions.
Tracking Your Order
Every Nico-Packs order includes a trackable shipping service. As soon as your order is dispatched, you’ll receive an email with a tracking link so you can monitor your package from our warehouse to your door.
If you haven’t received your tracking information within 3 business days, please reach out to our support team at service@nico-packs.com and we’ll be happy to assist.
Discreet Packaging
All orders are shipped in plain, unbranded packaging to ensure your privacy and discretion. We never include product names or nicotine-related branding on the exterior of the package.
Customs, Duties & Import Taxes (International Orders)
If you’re ordering from outside the U.S. or Canada, your package may be subject to local customs inspections, import duties, taxes, or fees imposed by your country’s authorities. These charges are not included in your Nico-Packs order total and must be paid by the recipient upon delivery.
We recommend checking with your local customs office before placing an international order if you're unsure about your country's regulations regarding nicotine products.
Shipping Issues or Delays
While we work with reliable logistics partners, occasional delays may occur due to weather, customs clearance, or carrier issues beyond our control.
If your package is delayed, lost, or arrives damaged:
Please first check your tracking information.
Then email us at service@nico-packs.com with your order number.